Legal

Terms of Service

Last updated 2 September 2026

These terms govern use of the Yesbound website and, where referenced, the services we provide. Individual client engagements are governed by a separate written agreement, which takes precedence over anything here if the two conflict.

Our services

Yesbound provides cold email and outbound lead generation services. This can include acquiring and configuring sending domains and inboxes, building and verifying prospect lists, writing campaign copy, launching and managing campaigns, and handling replies on a client's behalf.

Results and guarantees

Results vary from client to client and depend on factors including the strength of your offer, your market, your pricing, and how your team handles the meetings we book. Where we offer a specific guarantee, it is set out in writing in your individual agreement and we honour it on those terms. Nothing on this website is itself a guarantee, and any figures discussed in calls or materials are illustrative unless your agreement states otherwise.

Your responsibilities

You agree to provide accurate information about your business and your offer, and to ensure that what you are selling is lawful and accurately described. You are responsible for the accuracy of any claims we are asked to make on your behalf.

Compliance

We aim to operate our campaigns in line with applicable email and data protection law, including the CAN-SPAM Act and, where relevant, the GDPR. You agree not to instruct us to send communications that would breach those laws, and to honour opt-out requests forwarded to you.

Domains and infrastructure

Sending domains and inboxes acquired for your campaigns are purchased for your use, and we register, configure, warm, and manage them on your behalf for the duration of the engagement. If the engagement ends and you would like them transferred to you, let us know and we will transfer them at no additional cost. We are not liable for deliverability outcomes on infrastructure we did not build, or on infrastructure used outside our management.

Fees and payment

Fees, billing frequency, and notice periods are set out in your written agreement. Third-party costs such as domains, inboxes, data credits, and software subscriptions are handled as described there.

Confidentiality

We treat your customer data, pricing, and business information as confidential and do not share it with other clients. We ask the same of you in respect of our processes and materials.

Intellectual property

Campaign copy written specifically for you is yours to use. The underlying methods, frameworks, and templates we use to produce it remain ours. Website content, branding, and materials on this site remain the property of Yesbound.

Termination

Either party may end an engagement in line with the notice period in the written agreement. We may suspend or end an engagement immediately if we are asked to send communications we consider unlawful, deceptive, or damaging to sending reputation.

Limitation of liability

To the maximum extent permitted by law, our total liability arising from the services is limited to the fees you paid us in the three months preceding the claim. We are not liable for indirect or consequential losses, including lost profits or lost business opportunities.

Governing law

These terms are governed by the laws of the state in which Yesbound is established, and the courts of that state have exclusive jurisdiction.

Contact

These terms are a good-faith general template, not legal advice. Have a qualified attorney review them before you rely on them, and revisit the governing law section once the business is formally established.

These terms are a good-faith general template, not legal advice. Two items in particular need your input before this is relied on: the governing-law section should name your actual state, and the domains and infrastructure section should match what your client agreement says about who owns sending domains after an engagement ends. Have a qualified attorney review it.